The same requests every day
Emails and phone calls repeat questions about products, services and use. The team has to find and rewrite information that is already available.
Developed by Loto StudiosAI assistant for business: answers customers and colleagues from your content
We build AI assistants that answer in chat and by voice using your website, manuals and procedures. For companies that receive the same questions every day, we build a knowledge base with Vucìa, the platform we developed ourselves.
A business chatbot for recurring questions
The information exists, but finding it takes time. An AI virtual assistant makes approved content accessible where a question arises: on the website, during a visit or while a colleague looks for a procedure.
A website that does not answer
Outside office hours, visitors can read pages but cannot ask a question. An AI chatbot for a website offers conversational access to content.
Manuals that are hard to consult
PDFs and procedures are useful only when the right passage can be found. We organise sources so a specific question can receive a relevant answer.
We build AI assistants that answer from your content
Our work starts with company information, not with a character. We define what the assistant needs to know, who will use it and which questions it should handle. We bring the work Vucìa does for Loto Studios into your context.
A knowledge base from your documents
We select website pages, PDFs, technical manuals, procedures and FAQs. The chatbot trained on company documents uses an approved knowledge base: first we check the content, completeness and consistency of expected answers.
Website chat
We integrate the assistant into the website with the company’s colours and tone. Customers and visitors can ask for information without searching every page themselves. Photos and files sent in chat are coming soon.
Voice and website calls
When needed, we add spoken answers or a website call, according to the selected plan. A voice AI assistant for a website enables spoken conversation: it is not a traditional telephone switchboard.
3D character
A face is optional. It can accompany chat and voice when a welcoming experience and visual presence are part of the project. For a custom face, explore Digital Humans and 3D Avatars.
Integration, testing and updates
We test real questions, incomplete answers and off-topic requests before launch. Content updates are currently handled manually or on request; automatic website updates are coming soon.
Vucìa: the platform we built
Vucìa is our AI assistant for business. It answers from approved content, with chat, voice and a 3D character when useful. The platform offers public plans; Loto Studios handles source selection, configuration and the project in your context. The features and limits of each plan are described on the Vucìa website, where you can explore the product and choose how to learn more.
Plans start at €49 per month, excluding VAT: all details on vucia.ai/en/pricing.
How we work
Content and objective
We identify users, recurring questions, channels and information the company approves for answers.
Knowledge base
We gather sources and check that products, services and procedures are described without contradictions.
Online chat and testing
We configure the business AI chatbot and test useful questions, edge cases and unavailable answers.
Voice and face, when needed
We assess spoken modes and the character according to the audience and place of use.
Launch, measurement and updates
We launch the agreed configuration, analyse questions and define how to keep sources up to date.
Choose the right solution
We start with the interaction you need. Chat, voice and visual presence address different needs: not every company needs every mode.
Website chat
For written questions about services, products, terms of use and manuals. It is the starting point for making company knowledge accessible.
Voice and calls
For people who prefer speaking to typing. We define the mode, languages and expected volumes before selecting a plan.
A talking 3D character
For reception, showrooms and touchpoints where a face helps introduce the assistant. The knowledge base remains central.
Custom project
For multiple locations, trade fairs, kiosks and integrations. We assess the context and define the scope: requested connections are checked project by project.
Do you need a Digital Human rather than an assistant?
If your goal is a digital face or presenter, explore Digital Humans and 3D Avatars. Here we focus on answers based on company content.
Real projects
The project pages show applications in different contexts. Each case describes its own scope: not every feature of a project is included in Vucìa’s standard plans.
Teknofog · Vucìa AI Assistant
Teknofog Project – AI Chatbot Web: an intelligent technical assistant for operational procedures, diagnostics, and troubleshooting of fogging systems.
ESC · AI Avatar
ESC Project – AI Avatar: an intelligent virtual assistant for customer support, operational efficiency, and enhanced management of hotels and hospitality facilities.
Audi A5 Configurator · AI-Avatar
3D configurator for the Audi A5 with conversational artificial intelligence. A real-time experience that guides the user through vehicle customization in a virtual showroom.
Rome VR Experience · AI Guide
VR tour with AI guide for cultural tourism. Multilingual intelligent avatars that transform the visit into an immersive experience.
Industries
Industry and technical manuals
A chatbot based on technical manuals helps users consult approved instructions and procedures. Solutions for industry.
Retail and e-commerce
An AI customer care assistant answers questions using available product and service content. Fashion and retail.
Architecture and real estate
Information about projects and spaces becomes accessible while browsing the website. Architecture and real estate.
Culture and tourism
Approved content about places, routes and services supports visitors’ questions. Culture, museums and tourism.
Reports and data
We look at questions received, answers given and the most requested topics to understand where the knowledge base needs clarification or additions. Monthly reports are included in Enterprise plans. Usage can be viewed in the portal; the reporting dashboard is coming soon. We define which data to review and how often within the project, without promising commercial results before measuring them.
Questions about AI assistants for business
What is a business AI assistant and how does it differ from a traditional chatbot?
A traditional chatbot follows predefined paths and answers. An assistant with artificial intelligence interprets the question and looks for an answer in approved company content. The project defines sources and limits.
Which content can it answer from?
Website pages, manuals, procedures, PDFs, texts and FAQs can form the knowledge base. Before activating the chatbot that reads your documents, we check which sources are usable and up to date.
What happens if it does not know the answer?
Vucìa is configured to answer from approved content and indicate when it lacks sufficient information, without inventing answers. We check these cases during testing. Contact collection and handover to a person are coming soon.
How long does it take to launch?
It depends on sources, content quality, channels and integrations. After reviewing the materials, we define the work and schedule. We do not give a single timeframe before understanding the project.
Can it also answer by voice or in a website call?
Yes, according to the selected plan: answers with a standard voice or a website call with a natural voice. The call takes place on the website; connection to telephone numbers must be assessed separately.
Do you need a 3D character?
No: chat and voice can work without a face. A character is useful when visual presence is part of reception or the experience. For a custom face, see Digital Humans and 3D Avatars.
Which languages does it answer in?
Vucìa lists 24 languages, including Italian, English, French, German, Spanish, Chinese, Japanese and Arabic. Within the project, we check content and answers in the languages actually required.
Does it update when content changes?
Content is currently updated manually in the portal or with our help on request. Automatic website updates are coming soon: we do not treat them as already available in the configuration.
How much does it cost?
Public plans and their limits are on Vucìa, pricing and features. For a custom project, Loto Studios prepares a quote after defining content, channels and integrations. We do not list consulting prices here.
Let’s discuss your project
Tell us who will use the assistant, which questions you receive and which content you already have. Together we assess whether to start with chat, add voice or build a custom project. You can also request a demo by describing your context.
