Knowledge
Website content, PDFs, manuals, procedures, FAQs and structured sources. Behaviour can be more generative or more tightly grounded in approved sources.
Vucìa – Conversational AI Assistant
A LOTO STUDIOS PRODUCT Vucìa Vucìa wordmark A conversational AI assistantfor your business. Vucìa turns your company knowledge into useful […]
A LOTO STUDIOS PRODUCT
A conversational AI assistant
for your business.
Vucìa turns your company knowledge into useful conversations: it answers from your content, can speak, trigger actions and, when needed, become a digital presence.
Vucìa is developed by Loto Studios in Turin, Italy. The official product website is vucia.ai.
Vucìa onlineKnowledge · Strict
How do I solve error code E17?
Vucìa
First check the connection indicated in the procedure. If the issue persists, I can guide you through the next steps or prepare an escalation.
Source · Technical manual / E17Voice input and response
Ask Vucìa… →
One assistant.More ways to be useful.
KNOWLEDGEVOICEPRESENCEACTIONS
THE PRODUCT
Not a generic chatbot. A configurable AI system.
Vucìa starts from company knowledge. Chat, voice, actions and Digital Human are different ways for customers, technicians and teams to access the same assistant.
Voice
Listening, transcription and spoken responses for touchpoints where typing is inconvenient or unnatural.
Presence
Avatars and Digital Humans for showrooms, events, hospitality, culture, kiosks and premium installations.
Actions
Lead capture, ticketing, escalation, booking, CRM, APIs and custom workflows are configured around the actual project scope.
INITIAL USE CASE
Technical support grounded in sources, not guesses.
Vucìa is especially useful for B2B after-sales and support: scattered manuals, troubleshooting, repeated procedures and technical questions become searchable knowledge in natural language.
01Real questionA user asks about a procedure, an error code or product information.
02Approved knowledgeVucìa uses configured manuals, knowledge bases and company content.
03Answer + referenceInformation is returned clearly, with the source when the configuration requires it.
04Action / escalationWhen needed, the case moves into a workflow or to a human operator.
Technical AssistantSTRICT
What is the procedure for E17?
Check connection A12 and complete the reset described in the procedure. If E17 remains active, prepare a technical escalation.
01
Technical manualSection 6.2 · Diagnostics
WHERE IT CAN LIVE
Web, voice, WhatsApp, kiosks and custom touchpoints.
Vucìa is modular. The channel depends on context, traffic, knowledge sources and the actions the assistant needs to perform.
Website chat
An assistant embedded in a website or dedicated page, with company branding and knowledge.
Voice conversation
Listening and spoken responses for support, showrooms and hands-free contexts.
Messaging
Available as a project-specific channel, with usage and integrations sized before the final proposal.
Avatar / Digital Human
A 3D presence for physical and digital experiences where interaction is part of the value.
HOW TO START
Start with the need. Technology comes second.
The commercial configuration follows the same product blocks: identity, behaviour, knowledge, modes, channels, actions and expected volumes.
Goal
Support, pre-sales, internal knowledge, retail, hospitality or another business use case.
Sources
Website, manuals, PDFs, FAQs, structured content and available data.
Experience
Text, Voice, Full Page, Avatar or Digital Human.
Actions
Leads, tickets, escalation, CRM, booking or custom APIs.
Review
Technical validation, scope and proposal before onboarding.
LAUNCH PRICING
Three levels, one product.
Setup + monthly subscription. Usage, WhatsApp, custom avatars and complex integrations are sized before the final proposal.
Vucìa Knowledge
Text assistant + website/PDF knowledge + base branding.
€99 /month€690 setupVucìa Conversational
Text + Voice + knowledge + configurable multilingual support + actions/handoff.
€149 /month€990 setupVucìa Presence
Voice + 3D Presence + standard avatar for premium touchpoints.
€249 /month€1,490 setupEnterprise / Custom: WhatsApp, CRM, SSO, custom APIs, bespoke avatars, higher volumes and multi-country rollouts are quoted on the real scope. See pricing and configuration on vucia.ai →
PROOF
Conversational AI already applied to real projects.
Vucìa builds on Loto Studios’ experience with AI assistants, knowledge, voice, avatars and interactive interfaces.
TECHNICAL SUPPORTTeknofog
Technical knowledge and conversational support for faster access to procedures.
HOSPITALITYESC
An AI assistant with visual presence designed to guide users through a digital experience.
WHATSAPPGran Muralla
Conversational assistance on WhatsApp with structured interactions and business knowledge.
Vucìa × LOTO STUDIOS
A Loto Studios product with its own website and identity.
Vucìa is designed and developed by Loto Studios. This page presents the product within the Loto ecosystem; vucia.ai is the official website for demos, configuration, pricing and product updates.
VISIT THE OFFICIAL Vucìa.AI WEBSITE →
FAQ
The essential questions about Vucìa.
Is Vucìa an AI chatbot?
Vucìa can work as an AI chatbot on the web, but the product is broader: company knowledge, Voice, Actions and Presence/Digital Human are modes of the same configurable assistant.
What content can Vucìa be configured on?
Websites, PDFs, manuals, procedures, FAQs and other structured sources available in the project.
Can it answer only from approved sources?
Yes. Behaviour can be configured to be more generative or more tightly grounded in sources, with fallback when information is not available.
Are Voice and Digital Human separate products?
No. They are modes of the same Vucìa assistant and are added when the touchpoint and project require them.
Can it integrate with CRM, ticketing or WhatsApp?
Integrations are assessed on the actual project scope. WhatsApp and complex workflows remain custom until effort and usage are standardized.
KNOWLEDGE · VOICE · PRESENCE
Your company knowledge, closer.
Configure what Vucìa needs to know, how it should communicate and what it should do.
